Frequently Asked Questions

What services do you offer at PRIM Salon?

We offer a variety of services, including haircuts, coloring, styling, extensions, treatments, and special occasion styling.

Do I need to make an appointment, or do you accept walk-ins?

We recommend making an appointment to ensure you receive the best service at your desired time. However, we do accept walk-ins based on availability.

The best way to book your salon service is through our booking page. You can find this page here.

How can I prepare for my first visit?

Arrive with clean, dry hair and any inspiration photos you might have. It’s also helpful to discuss your hair history and any specific concerns with your stylist.

What types of hair products do you use?

We use high-quality, professional-grade products tailored to your hair type and needs. Our stylists will recommend the best products for your hair during your visit.

How often should I get my hair trimmed?

It’s generally recommended to get a trim every 6-8 weeks to maintain healthy hair and prevent split ends, but this can vary based on your hair type and style.

Are your stylists experienced and trained?

Absolutely! Our stylists are trained and experienced in the latest techniques and trends to ensure you receive the best service possible.

What payment methods do you accept?

We accept various payment methods, including cash, credit cards, and mobile payment options.

What languages are spoken at this business?

English is spoken.

Is the business kid-friendly?

Yes, the business is kid-friendly.

What is the appointment cancellation policy?

You must reschedule or cancel your appointment at least 48 hours before the scheduled time. If you cancel within 48 hours, you may be charged a cancellation fee of 50% of the price of your scheduled appointment.

What is the class cancellation policy?

You must reschedule your class at least 48 hours prior to the scheduled time. The first cancellation fee is waived. However, if you repeatedly cancel within 48 hours, you may be charged up to 50% of the price of your scheduled class.